Contact Information & Legal Notice

Last Updated: 16 October 2026

At Fhontorozzo, we provide tailored assistance to ensure a seamless client experience. In compliance with the Electronic Commerce (EC Directive) Regulations 2002 and the Companies Act 2006, our statutory contact details and operational information are set out below:

1. General & Customer Enquiries

Our client concierge is at your service for any questions regarding sizing, tailoring details, order status, transit tracking, or returns:

• Store Name: Fhontorozzo

• Online Boutique: fhontorozzo.store

• Client Concierge (Email): support@fhontorozzo.store

• Response Time: We aim to respond to all written enquiries within 24 business hours (Monday to Friday, excluding UK bank holidays).

• Hours of Operation: Monday to Friday, 09:00 – 17:30 (GMT/BST)

2. Registered Office & Physical Address

For legal notices, formal correspondence, or written communications:

• Trading Entity: Fhontorozzo

3. Alternative Dispute Resolution (ADR)

Under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015, should you remain unsatisfied with the resolution provided by our concierge team regarding a purchase, you have the right to refer disputes to an approved UK Alternative Dispute Resolution body or utilise statutory small claims procedures under the jurisdiction of the courts of England and Wales.